Shipping policy
At Elite Hair Supplier, we proudly deliver premium hair, barber, and beauty supplies across Australia.
Shipping Rates Shipping costs are calculated at checkout based on your delivery address and the total weight of your order. We do not offer free shipping. All shipping fees are the responsibility of the customer.
Delivery Times Orders are processed and shipped during standard business days, excluding public holidays. Delivery times generally range from 2 to 7 business days depending on your location. We utilize trusted courier networks to ensure your products arrive safely and promptly.
Delivery Address Please ensure that your delivery address is accurate and complete before finalizing your order. Elite Hair Supplier is not responsible for delays, lost packages, or additional freight charges resulting from incorrect or incomplete addresses, refused shipments, or unclaimed goods.
PO Boxes and Signatures Depending on the carrier and the size of your order, a signature may be required upon delivery. We recommend ensuring someone is available at the provided address during business hours to accept the parcel. Please note that certain bulky items, such as salon furniture, are not able to be delivered to PO Boxes.
Order Tracking Once your order is shipped, we will send you a confirmation email containing your tracking number so you are able to easily monitor your delivery.
