Returns Policy

Please choose carefully before ordering. Elite Hair Supplier accepts returns only for faulty, damaged, incorrectly supplied, or wrongly described items.

Returned items must be requested within 14 days of delivery and must be unused, unopened, and in original condition unless faulty. We do not offer refunds for change of mind, wrong selection, fragrance preference, or personal product results.

To request a return, contact us with your order number, issue details, and photos or video.

info@elitehairsupplier.com.au
1300 893 252

Please wait for our return instructions before sending anything back. Approved returns may be processed as a refund, exchange, repair, or store credit.

Product warranties are managed by the manufacturer. Allergy-related concerns are reviewed case by case and must be reported as soon as possible.